Refund Policy
This Refund Policy describes how KnowbilityTech AI handles refunds for consulting engagements. Refunds depend on the agreement terms and the progress of delivery.
1) Typical approach
Many engagements are delivered as a scoped set of services over a defined timeline. As work progresses, refunds may be limited to the portion of fees that correspond to work not yet completed.
2) Cancellation before delivery starts
If you cancel before any work begins, we will follow the terms of your agreement regarding any prepaid amounts. Some agreements may include an administrative fee.
3) Partial delivery
If work has already been performed, refunds (if applicable) are generally prorated based on completed deliverables and documented effort.
4) Disputes
If you have questions about billing or refunds, contact us through the website. We’ll review your request and respond with a clear resolution path.